It started like a normal Monday at a mid-sized company in Cambodia. Users complained that “the system is slow,” then some apps would not start, and shared folders refused to open. When the IT team checked the main application and data directories, they saw key files renamed with a new extension and a ransom note in several folders. At that point it was clear: SolutionWeHave Ransomware had locked critical systems.
The company faced a brutal reality: several internal systems were down, staff could not access current documents, and leadership had no clear view of the impact. Instead of guessing or rushing to pay, the team decided to follow a structured ransomware recovery approach.
Containing the SolutionWeHave Ransomware Incident
The first priority was containment, not decryption.
The IT team:
- Took affected servers and storage offline from the network.
- Disabled exposed remote access (VPN, RDP) and suspicious admin accounts.
- Told users to stop trying to open shared folders or “repair” files.
- Collected ransom notes and a small set of encrypted files as evidence.
By isolating systems early, they stopped SolutionWeHave Ransomware from spreading to additional servers and workstations. At the same time, they preserved the encrypted data in a stable state for later analysis and any realistic recovery effort.
Giving Management a Clear, Non-Technical Picture
Next, IT and operations prepared a short, simple briefing for leadership. They focused on impact and options, not technical jargon.
They answered three core questions:
- What is down right now? Some line-of-business applications, internal document shares, and parts of the back-office system.
- What still works? Email, some cloud services, and customer communication channels.
- What is at risk? Delays in billing, reporting, and internal approvals if the situation continues.
This clarity helped management avoid panic. They approved a focused SolutionWeHave Ransomware recovery plan instead of demanding quick, risky changes or immediate ransom payment.
Technical Assessment and External Support
After containment and the briefing, the team started a structured technical assessment.
They mapped:
- Which servers and folders were encrypted.
- How backups were configured and where they were stored.
- When the first unusual behaviour appeared in logs and user reports.
The team then collected encrypted file samples and relevant logs. At this point, they reached out to specialists via FixRansomware.com and submitted samples through app.FixRansomware.com. The goal was to confirm the SolutionWeHave Ransomware strain, understand its behaviour, and avoid destructive trial-and-error.
For additional guidance, they also reviewed public best practices like the official CISA Ransomware Guide, which reinforces a simple sequence: isolate, assess, and then recover.
Designing a Realistic Recovery Plan
With more information, the company and the external experts built a recovery plan that matched both technical reality and business priorities.
Key elements included:
- Clone before touching production disks
They created sector-level clones of affected volumes. All tests and potential decryption attempts ran on these clones, not on the original disks. This protected evidence and kept a clean fallback if something went wrong. - Locate trusted backups
They identified several backup sets, including older offline copies that had not been connected during the attack window. Even if these did not contain the absolute latest edits, they provided a stable baseline. - Restore in business-first order
Instead of trying to bring everything back at once, they prioritised systems that directly supported cashflow and operations: billing, current project data, and critical internal documents. Less important archives were postponed. - Careful reconstruction where needed
In some cases, recent information existed only in email attachments, exports, or files on endpoints that escaped encryption. The team used these to reconstruct missing pieces and documented every manual correction.
By following this path, the company turned a chaotic SolutionWeHave Ransomware incident into a controlled system recovery project.
Hardening the Environment After SolutionWeHave Ransomware
Once core systems were back online, the company treated the attack as a hard lesson rather than a one-time disaster.
They:
- Tightened remote access and enforced multi-factor authentication for admin accounts.
- Reduced the number of privileged users and removed old accounts.
- Redesigned backup strategy to include at least one offline or immutable layer.
- Created a short internal incident response checklist so teams know what to do next time.
In the end, SolutionWeHave Ransomware caused serious disruption, but it did not end the business. Because the Cambodian company chose a structured approach—contain first, then assess, then recover with expert support—they avoided paying ransom and came out with stronger defences and a proven recovery playbook.
