Answers to Questions That Can Help You

FAQ

FAQ oleh Digipedia Premium Account - For Internal Team
FAQ oleh Digipedia Premium Account - For Internal Team
Why Do Decryption and Analysis Services Have a Cost?

If a decryption or analysis package is not affordable, then we will recommend other recovery or analysis methods that are much more affordable.

The cost for some segments may seem high because every time a new variant appears, we develop our virus decryption pattern database by disassembling the PE of the Ransomware Virus. This, of course, requires the involvement of many technical personnel.

Furthermore, our highest operational cost comes from the use of IBM-Q to run Shor’s algorithm, which costs up to $1.60 per second or starting from $96 per minute. This can be verified at: [https://www.ibm.com/quantum/pricing](https://www.ibm.com/quantum/pricing).

Yes, ransomware can infect your system even more than 4 times if proper prevention and backdoor removal steps are not implemented. Before recovering from a ransomware attack, it is important to ensure that your system is completely clean of malware and its vulnerabilities have been fixed. If not, the risk of re-infection remains.

Some ransomware even has the ability to spread to other devices on the network, thereby increasing the risk of re-infection. An antivirus is designed to detect and remove malware, including ransomware, from your system. However, once ransomware has encrypted your data, an antivirus typically cannot decrypt or recover the encrypted data.

Regarding the cost, you first need to upload your infected file(s) to https://app.fixransomware.com. Afterwards, we will provide a static/dynamic analysis report that will outline the timeline, cost, (as well as recovery samples, case examples, and methods).

As the #1 AES decryption company in Indonesia, Fixransomware.com is fully capable of recovering 100% of the data from the latest online ID ransomware variants. We provide several recovery methods to choose from following an analysis—each with different speeds, success rates, and costs.

As the only company with expertise in AES decryption, we can help you make a selection via a Zoom discussion for more flexibility. You can reach us through our website or on WhatsApp at 085157787595.

As the #1 AES decryption company in Indonesia, Fixransomware.com can achieve 100% data recovery for the latest online ID ransomware variants. We provide several recovery methods to choose from following an analysis—each with different speeds, success rates, and costs. As the only company with specialized AES decryption expertise, we can help you select the best method via a Zoom discussion if you need more flexibility. You can contact us through our website or on WhatsApp at 085157787595.

At FixRansomware.com, we understand how important your data is, and we are committed to providing the best data recovery service. We offer a 100% data recovery or refund guarantee:

Data Recovery Guarantee: We have a team of experts dedicated to recovering your data. If, for any reason, we are unable to recover your data from the ransomware encryption, we offer a 100% refund. This is part of our commitment to providing the best service for our customers.

Pre-existing Data Corruption: Unfortunately, if your data was already corrupted to begin with—before the ransomware infection—we may not be able to recover it. This is because the original damage to the data cannot be fixed through the decryption process.

Re-infection by Another Ransomware: If your data is re-infected by another ransomware after we have started the recovery process, we may not be able to recover it. We strongly advise customers to take preventive measures to protect their systems from re-infection during the recovery process.

We strive to ensure that our data recovery process is the best. With advanced technology, an experienced team of experts, and our strong commitment to customer satisfaction, we are confident that we can provide an effective and efficient data recovery solution.

You do not need to send your HDD; the static analysis process can be done directly on app.fixransomware.com. For dynamic analysis, it can be performed either through an on-site visit or remotely.

Shipping a hard drive to our office is only required if you have entered the decryption stage, or if the decryption process is complicated by multiple VMs/hosts being infected with different encryption variants.

The turnaround time is determined by the analysis results and the method you choose. Generally, it ranges from 3 days to 6 months.

This timeframe differs for each case because it depends on several factors, such as the type of variant and the complexity of the affected data. You still have the option to use an accelerated service package, regardless of the existing encryption’s complexity.

Our data recovery cost is the same for both large and small files, because all files are encrypted with the same pattern. For example, recovering 6 MB of your data or even 8 TB of data will have the same cost.

This is because our recovery technique focuses on the encryption pattern, not the file size. For a detailed cost breakdown, everything is explained in the quotation document provided after the analysis.